first impressions count
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content is king
you are here X
bells and whistles
lowest common denominator
see what i mean?

Who are your audience? Your existing customers? A particular demographic? Knowing your audience is one of the most important factors in any marketing exercise, but when it comes to web design, it is crucial.

I love showy sites - ones that use the latest version of Flash, Quicktime, Shockwave or whatever. It's amazing what you can do on the web these days, and there are some stunning sites out there. But then, I only recently managed to get a computer that could cope with the high-end stuff. When I was a student, I had a four-year old computer with a hard-drive so small that I could barely fit on the basic apps - I certainly didn't have room for anyt`ing frivolous. And from colleges, workplaces and net-cafes, often proxy servers and firewalls can cause problems with high-end sites. My point is that you may be limiting your audience far more than you intend unless you keep your site as functionally basic as possible.

For every factor that your designer uses which may limit audience accessibility, be aware of that loss and make an active decision about whether it is worthwhile. One of the most common factors is use of frames - these can cause all sorts of problems, especially in older browsers. If you choose to use frames, be aware of this. Make sure that it's worth it - often you can achieve the result you were after without using frames.

Another thing worth considering is that as web participation rates increase, the average web-user is becoming less web-literate rather than more so. There's an epidemic of newbies, so keep your site as simple and easy to navigate as possible. Test your site out on your grandma before it goes public.

main page
first impressions count
you are here X
lowest common denominator
content is king
bells and whistles
see what I mean?